Bilingual Customer Service - Toronto

Bilingual Customer Service

Job Description:Tired of the same old job opportunities in the service industry or retail? We’re looking for enthusiastic individuals, motivated to make a positive change in people’s lives. Join our rapidly growing debt management team as a Bilingual Customer Service Representative, and help advocate for our clients to help them achieve financial freedom. We are excited to meet you, please make sure to submit your resume!! Company: Consolidated Credit Counseling Services of Canada, Inc. Consolidated Credit Counseling Services of Canada's mission: To assist individuals and families in Canada in ending financial crises and debt management problems through education and professional counselling. Bilingual Customer Service Representative ( English / Spanish ) Description: The Bilingual Customer Service Representative ( English / Spanish ) will be a liaison between our Credit Counsellors and clients. They will assist our clients with questions related to our services and ensure they are well prepared on their journey towards their financial goals. Bilingual Customer Service Representative ( English / Spanish ) Main Job Tasks and Responsibilities: · Deliver prepared scripts to follow up with clients to ensure they are set up properly with our services · Handle inbound calls where we guide individuals joining our service with completing required documentation over the phone · Obtain customer information relevant to their file · Assist management team by reviewing credit counsellor’s telephone calls with clients Bilingual Customer Service Representative ( English / Spanish ) Education and Experience: · High school diploma or equivalent · Proficient in relevant computer applications and call center systems · Good typing skills · Required language skills - fluent English and Fluent in Spanish (fluent French is an asset!) Bilingual Customer Service Representative ( English / Spanish ) Key Competencies: · Communication skills · Dependable · Problem solving · Adaptability · High energy level · Ability to multi task Bilingual Customer Service Representative ( English / Spanish ) Key Words: Bilingual ( English / Spanish ) Customer Service, Bilingual ( English / Spanish ) Client Services, Bilingual ( English / Spanish ) Customer Care, Bilingual ( English / Spanish ) Retail, Customer Associate, Help Desk, Customer Service Representative, Customer Services, Client Services, Bilingual ( English / Spanish ) Customer Relations, Bilingual ( English / Spanish ) Customer Kiosk Assistant, Bilingual ( English / Spanish ) Customer Support, Customer Call Center Representative, Bilingual ( English / Spanish ) Bilingual Customer Service, Bilingual Client Services.Company Description:Consolidated Credit Counselling Services has helped over half a million Canadians find relief from credit card debt. A debt management program isn’t for everyone, but when it’s used in the right situation, it helps you get out of debt faster with less money wasted on accrued monthly interest charges.

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