Remote: Customer Service Rep (Canada) - Toronto

Remote: Customer Service Rep (Canada)

Job Description:Your interest in SYKES has come at an exciting time in our history. We're excited to announce that SYKES is now a part of Sitel Group, one of the largest global providers of customer experience (CX) products and solutions. As you move forward with your job application, you may see some communications come from Sitel Group as well as SYKES. Join us as a Remote Customer Service Representative in Canada to answer questions and provide solutions to customers from the safety & comfort of your own home. Begin a remote-based career with a team that pioneered work-at-home more than 20 years ago and represents many of the world's most recognized brands. In this position, you will: Enjoy fast-paced days full of problem-solving and connecting with customers by phone via inbound callsDeliver first class customer experiences answering questions, troubleshooting issues, and providing information in response to concerns and requestsEducate customers on current product features, service offerings, billing, charges, and overall product valueOffer alternative solutions when appropriate with the objective of retaining customers' business. Work with us and you'll enjoy:Full-Time, 40 hour/week schedule 100% paid trainingFull benefits package including medical, dental, vision, and life insuranceOpportunities for advancement and professional developmentPersonal benefits of working from home including saving time, money, and the environment. Please add interviews@hirevue.com to your accepted senders once you apply.

Posted on : 2 years ago, #2967, 1 views, Edit

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