Bilingual Call Center Representative - Toronto

Bilingual Call Center Representative

Do you enjoy being busy? Do you have experience working in a high volume call center? Are you BILINGUAL in French and English and looking for a new challenge in an exciting and fast pace industry? If you answered YES to all of the above you will want to keep reading!

A leader in Logistics and Shipping is looking to hire Bilingual Call Center Representatives to join the Brampton team immediately on an ongoing contract. Reporting to the Customer Service Manager, you will be the first point of contact for businesses and consumers looking to track and trace their shipments. The successful candidate will be skilled at multitasking and genuinely enjoy helping people.

Type; Ongoing Temp
Hours: Monday - Friday 9 - 5
Pay: $21.00/hr
Training on-site, then completely remote
Equipment provided by the client
Potential to get taken on permanently

Advantages
- Gain call center experience working for a leader in the Logistics industry
- Strong possibility for permanent employment
- Growth opportunities
- Monday to Friday 9 am - 5 pm
- Positive company culture
- Hands-on management team
- Competitive pay $21.00/hr
- Immediate start

Responsibilities
- Responding to inbound calls, emails, and live chat
- Tracking and tracing packages
- Dealing with invoicing issues
- Escalating issues to management when necessary

Qualifications
- Bilingual and fully fluent in French and English with excellent written and verbal communication in both languages
- Previous experience working in a high-volume call center
- A personable team player with the ability to learn quickly
- Proven ability to handle high-volume calls with ease and a sense of calmness
- Helpful by nature with the ability to problem solve

Summary
If you are interested and would like to learn more, apply now!
1) Apply Online
2) Send a copy of your resume to andrea.francis@randstad.ca and mention "Bilingual Tracking and Tracing"

Looking forward to hearing from you,

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

Posted on : last year, #3835, 1 views, Edit

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