Call Center Representative - Montreal

Call Center Representative (11812)

Job Description:Amazing organizations don't just happen! Vision, strategy and innovation come to life through execution. Help create the future of our growing company, where our diverse talent and culture provide the competitive advantage to help Bill Gosling Outsourcing and its flock win big. We are currently hiring Call Centre Associates to add to our Team. Full Time Opportunities Competitive Salary Opportunity to Work From Home WHAT YOU WILL DO As a Call Centre Associate, you will:Help customers with their questions and complaintsGive customers information about products and servicesEnsure customer satisfaction and provide professional customer supportNegotiate payment terms and arrangements, where applicableUpdate customer files with appropriate information and ensure information being placed in customer files follow regulatory, client specific, and corporate guidelinesRespond to customers on all inbound/outbound calls ABOUT YOUYou enjoy talking to people on the phoneYou are empathetic, a good listener, and want to help othersHave a desire to grow and drive your career forward WHY WORK WITH USCompetitive Salary ($16.00 / hour)Health & Dental Benefits available after an initial waiting periodFree on-site gym, games room, and private prayer roomCasual Dress CodeAmazing work culture where you can learn and growFull Time – Various shifts including afternoons, evenings, and weekendsOpportunity to Work From Home WHO ARE WE Bill Gosling Outsourcing provides business solutions to our clients with various types of services including Customer Service, Accounts Receivable Management, Customer Sales, Contact Centre Technology, and Business Process Outsourcing. With over 60 years in the call center industry, we have the technology and resources to help our clients get their brand where it needs to be and grow their business. We provide career opportunities in Customer Service & Collections, with various shifts and full time hours in our state-of-the-art call center. We strive to create a fun, diverse, and engaging workplace which promotes both personal and professional growth. WHERE ARE WE 16635 Yonge St., Unit 26 (at Mulock) Newmarket, Ontario L3X 1V6 CHECK US OUT FOR YOURSELF Twitter & Instagram: @bgocareers Facebook & Linked: @BillGoslingOutsourcing Website – https://www.billgosling.com/careers Apply now or reach one of our Branch Recruiters at 1-888-372-5708 or by emailing us at careers@billgosling.com Bill Gosling Outsourcing is committed to ensuring equal access and participation for people with disabilities. People with disabilities will be treated in a way that allows them to maintain their dignity and independence. We believe in integration, and we are committed to meeting the needs of people with disabilities in a timely manner. We will do so by removing and preventing barriers to accessibility and by meeting our accessibility requirements under Ontario’s accessibility laws. Accommodations are available on request for candidates taking part in all aspects of the selection process.Company Description:Bill Gosling Outsourcing provides business solutions to our clients with various types of services including Customer Service, Accounts Receivable Management, Customer Sales, Contact Centre Technology, and Business Process Outsourcing. With over 60 years in the call centre industry, we have the technology and resources to help our clients get their brand where it needs to be and grow their business.We provide career opportunities in Customer Service & Collections, with various shifts and full time hours in our state-of-the-art call centre. We strive to create a fun, diverse, and engaging workplace which promotes both personal and professional growth

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